Do you want to change or cancel an appointment with the Jobcentre? Find out the phone numbers to change or cancel Universal Credit appointments. And the phone number to change or cancel other Jobcentre appointments.
Change or cancel a Universal Credit appointment
The Universal Credit appointment telephone number is 0800 328 9344.
This phone number is available from Monday to Friday, 8:00 am to 4:00 pm.
The textphone number to change or cancel a Universal Credit appointment is 0800 328 1344.
This phone number is available from Monday to Friday, 8:00 am to 6:00 pm.
The Welsh language phone number to cancel or change a Universal Credit appointment is 0800 328 1744.
This phone number is available from Monday to Friday, 8:00 am to 4:00 pm.
The NGT text relay to cancel or change a Universal Credit appointment is 18001 then 0800 328 9344
This phone number is available from Monday to Friday, 8:00 am to 4:00 pm.
Change or cancel a Jobcentre appointment
Use the following phone numbers to change or cancel Jobcentre appointments that aren’t Universal Credit appointments.
The telephone number to change or cancel a Jobcentre appointment is 0800 169 0190.
The textphone number to change or cancel a Jobcentre appointment is 0800 169 0314.
The Welsh language phone number to cancel or change a Jobcentre appointment is 0800 169 0207.
The NGT text relay to cancel or change a Jobcentre appointment is 18001 then 0800 169 0190
The phone numbers to change or cancel Jobcentre appointments are available from Monday to Friday, 8:00 am to 4:00 pm.